Returns & Exchanges
At Bulb Daddy we take pride in our service and products. All of our products carry a warranty.
No merchandise may be returned without Return Authorization.
Bulb Daddy is not responsible for merchandise returned without a RMA number.
Returned product must be in the original packaging and in saleable condition. i.e. no retail pricing stickers, markings etc.
Merchandise returned due to overstock or customer ordering error must be returned freight paid and may incur a re-stocking charge.
Authorized returns must be sent to Bulb Daddy 1100 Terminal Way, Reno, NV 89502
Specialty Ordered Products
Special Order products will require a signed Purchase Order from accounts with Net terms. Other accounts will require pre-payment. Any product that is specially ordered for a customer is not returnable, unless Bulb Daddy receives approval from the originating manufacturer. Special Order merchandise approved for return may be subject to a restocking and freight fee. Modified, discontinued and special custom order items are not returnable.
Payment Terms & Credit Policy
VISA, MasterCard, American Express and Discover Card are accepted.Opening of new accounts are subject to credit approval with a completed and signed Credit Application. Standard Terms are Net 30. Past due accounts will be charged a late fee of 1.5% per month. Seriously past due accounts may be turned over for collection to outside agencies. Customers assigned to collection will be held liable for all balances including late fees and collection costs or fees. NSF and returned checks are the responsibility of the customer and are subject to a minimum Return Check fee of $25.00.
Prices are subject to change without notice.